leafPrivacy Policy

The Santa Barbara Museum of Natural History is dedicated to protecting your privacy as you use our web site. Our policy is that no personal information will be collected about you unless you choose to provide it and that any personal information provided by you to us will be safeguarded and not shared with others for any reason without your permission.

Browsing, reading pages or downloading material from our site, does not allow us to collect any information that will identify you personally, or determine your e-mail address. Our Web server automatically recognizes the domain name and Internet Protocol (IP) address of each visitor to our site.

Like most major sites, we collect and analyze that information to help us improve the site for our visitors. This helps us determine which pages you visit, how long you stay and the site you visited immediately beforehand. Your IP address is used to help identify your computer, your shopping cart, and to gather broad demographic information.

We Do Not Sell or Trade Your Information

We will not sell or trade your personal information to any other entity without your written permission.

Use of Cookies

A cookie is a small data file stored on the user's hard drive which may contain information about the user. We currently use cookies only in connection with our online store and these cookies do not store any personally identifiable information.


Should you send us an e-mail with questions or comments, we may use your personal information in order to respond to your questions or comments. We may also keep your comments or questions for future reference.

On-line Surveys

If you choose to participate in one of the surveys on this site, we will ask you for certain demographic and other personal information. We do not share this information with others.

Privacy of Children

The Santa Barbara Museum of Natural History does not solicit personal information from children and does not sell products for purchase by children. We sell children's products for purchase by adults. Visitors 12 years of age and under must obtain an adult's permission before submitting any personal information to this site and visitors 17 years of age and under may only purchase items from this website with the involvement of a parent or guardian.


We will release specific information about you or your account to comply with any valid legal process such as a search warrant, subpoena, statute or court order.

Removal of Personal Information

We offer our visitors the option to have their personal information deleted from our database or to stop receiving communications from us. You may do this by contacting us at remove@santabarbarawild.org.

Links to other Sites

Our site contains links to other sites. Please remember that our privacy policy does not apply to other sites and that we cannot be responsible for their privacy policies, if any. The Santa Barbara Museum of Natural History has no control over such third party Web sites, and it does not endorse nor is responsible or liable for any content, advertising, products or other materials on or available from such sites.

Security of Credit Card Information

This site utilizes Secure Sockets Layer, an advanced data encryption system used to ensure the security and confidentiality of information exchanged between your browser and this Site's e-commerce servers. All of your personal information (including credit card numbers) will be encrypted and then securely transmitted from your browser to our e-commerce systems.

We can only guarantee secure transactions with orders placed directly from this Site using our secure online ordering system. We cannot guarantee secure transactions for orders sent to us via e-mail.

Changes to this Policy

The Santa Barbara Museum of Natural History may need to change this policy from time to time in order to address new issues and reflect changes on our Site. All changes will be posted here. If you have any questions or concerns about our privacy policy, please contact us at: privacy@santabarbarawild.org.